I haven’t received an email confirmation yet, what is the status / what happened to my order?
Since many things can happen to emails (Typo in the address, email landed in the junk folder, IP issues…etc) we encourage customers to use the “Track Order” on the menu to check their order status. Link Here
In the first field please input either your order number or reference code, both will work and in the second field please submit the same email address you have used when you placed the order.
We would like to apologies but due to high amount of email requests we cannot manually write order status update to each customer who opens a support ticket, so please use the “Track Order” tool first, if you see that your order hasn’t been marked as paid after 2 work days of sending payment or something happened to your package (shipment tracking is also found on that page), then please contact our support for help 🙂 this will reduce unnecessary emails and will allow us to answer quickly to those who really need help.
What payment methods do you accept?
We accept cryptocurrencies, currently accepted cryptos are BTC, LTC, DASH, ETH, BCH and DOGE.
When paying via ETH please use only regular sends, do not transfer from/via contracts.
What countries do you ship to?
We ship to Europe only.
How can I order to Norway?
Unfortunately we can’t ship directly to Norway due to customs restrictions, however our Norwegian customers report 100% success rate using the following service:
PR Strømstad AB
Where do you ship from?
We ship from the European Union.
Can I change the address or order content after ordering?
if there are any issues with the quantity of the items or the address, we recommend to discard that order an place a new one, reason being that we forward orders immediately to our fulfilment partner and sometimes they are unable to make changes in a timely manner. Tip: make sure your order quantity and address are correct before paying because it’s difficult/not possible to change afterwards.
Do you offer refunds?
We offer 100% guarantee of delivery to all countries in our shipping countries list. In case your order is lost during transit or seized by your local customs, we refund 100% of your payment or send you a new package, whichever you prefer. If you supplied a wrong address and the package was returned due to that, we will refund the purchase amount minus shipping fees (10 EUR or 14 EUR depending on your country), so please double check your address carefully before placing an order.
What are the estimated delivery times?
Please use our Shipping Time Calculator to get an estimate. link: https://eufinil.com/en/delivery-estimation
Do you use a trackable shipping method?
Yes, all shipments are fully trackable. We ship via GLS, Royal Mail and Deutsche Post (Einschreiben).
I’m not sure about the laws in my country?
All the products on this website are sold over-the-counter in their country of origin and are legal to import for personal use in most countries. As Laws differ from one country to another, if you are unsure please consult with your local legal counsel.
Can you supply me or help me find some other product(s)?
Please accept our apologies but we can’t supply or help you find any other product(s) beside what’s available on this website.
Bear in mind that controlled substances like Ritalin and Concerta are illegal to buy without prescription and any website claiming to be selling them is almost certainly a scam.